I am tired of listening to the bull crap from customer care. It’s a shame how so Lots of people dislike Metro PCS the title people are contacting y’all matches y’all completely. Of this challenge doesn’t get resolved quickly I'll.be wanting for another provider. This is such a disgrace for y’all to because of men and women then We've got to cope with customer care who are really rude and do not care about us.
and every one of the rep did was opening a completely new ticket and never one follow up. In the summer, I had been questioned to update my two strains and obtain a completely new phones (for an even better assistance) because they have been about to use T-Cell network. I felt there was a catch, Of course they did Enhance the assistance, however, nowadays I had been stunned given that the rep knowledgeable me they shutdown my international mobile phone calls to Algeria for equally traces. They mentioned sorry no more, MetroPcs made the decision Algeria just isn't on the strategy anymore!!! Metro is allowing us down forgetting that they became big because of loyal purchaser like us…
Once i mentioned I didn’t want the extra knowledge and insisted for my company to get turned within the rep mentioned she was attempting to assist me and I had been getting rude and requested me to go away The shop, I left and went to another pcs retail outlet encountered simular issues with telling me i had to buy excess knowledge in advance of what i had already paid for might be restored i was at last in a position to proper the issue but not devoid of Considerably debating….. a lot of of a headache. Not simply bad presspaid mobile phone services but horrible customer care also
I have no idea exactly how much he receives paid out or just about anything like that, but he unquestionably warrants much more than the jerks Functioning in the identical business.
August three, 2016 at nine:forty eight am Hey Alford.., I realize a great deal ppl that have that very same issue.. The actual dilemma is when you plug it chager into your phone. Have you ever at any time by mistake (honestly) lol at any time tried using plug it in but it absolutely was the incorrect way? Or when its plugged up, will be the wire hanging… bottom line, It's important to concentrate on your connections… There should not but be no tension place in your male/female link.
I questioned with regard to the port in data she applied and since it turned out, she entered the WRONG Account quantity. I asked her to try again to which she replied “If it doesn’t operate, I'm not hoping yet againâ€. Probably she could enter the CORRECT amount and none of This is able to have took place. After the port was profitable (with the correct info). I asked with regard to the advertising poster stating four traces for $one hundred. She stated, “that’s for those who port in four traces†(NOT Real). I then asked concerning the marketing of introducing a line to my account. Again, she replied, “that’s for port in just†(All over again NOT TRUE).
May well 26, 2016 at twelve:39 am I a short while ago compensated my Invoice with the my metro app.never experienced any problem til now ,it took my money but the cell phone wasn’t on so the following day I went on the metro retailer to have a male inform me to pay for once again he didn’t lookup nearly anything he in essence acted like I wanted one thing for nothing at all ,so I attempted yet again now my lender statement has metro pcs 103.
thats That which you phone low-cost labour they receiving wealthy on our funds..i went back to shop exactly where I purchased it, they mentioned they couldn’t assist me, went to a different keep n it absolutely was exactly the same thing. never ever shop at metro pcs, services is lousy. im going back again to att. they preferred me to check out lender and get copy of my Check out and mail it to them, i talk to should they were gonna pay for it they usually stated no. lousy provider, so remember to don’t store there. i check with the clerk to indicate me the feathers on telephone when I purchased it, was informed to go through Directions.received no enable
From start out to finish this was an incredible working experience! The owner was so accommodating and welcoming. Sunset views have been breath getting. The upstairs master suite was ideal for our daughters family members because they had a new child and wanted privacy. We will likely be back!!!!
Just after he refused myself my fiancé then attempted to open an account as she has never been a member of Metro. Greg denied her on the grounds that she walked in with me. As if my fiancé was just an accessary to myself, a possession. It's 2015 and actions such as this is detrimental to your company’s view presently inadequate customer support name. I feel if your site is directing me to a company Site to acquire these promotions I shouldn't be falsely marketed to receive within the doorway. Make this suitable metro.
I used to be explained to that the data could not be emailed to me, that there was an app within the cellphone for this sort of objective (which needed that I am within the US for it to operate), that only the OEM could offer me with these data, and also the record goes on.
SHE CRACKED IT WHEN Attempting to PRY IT OPEN. I'm LIVID and very upset from the expert services my (visually impaired) mom acquired which is now trapped with. They claimed they're able to not assist us. My mom couldn't manage the my website anxiety so she acquired A different cell phone below MetroPCS. I questioned which they suspend my son’s line until eventually I will get it fastened, they suspended the two traces (including her new line) and said I need to pay back the Invoice ahead of the companies might be restored. My son hasn’t made use of that cellphone in around 3 months. WHAT Monthly bill? Metro PCS is beating us to Dying and corporate is letting this to happen. I WILL Get in touch with The higher Enterprise BUREAU And that i recommend you all do the same. Metro PCS has to GO!!!!!!!!!! These are robbing the a lot less lucky and disabled which can not go on. My emotions are even more harm to know that my mom was taken benefit of and bought two faulty phones from an authorized seller in her neighborhood that she must have been able to rely on. Disgrace ON YOU METRO PCS.
What a suffering. Once i named about the problem they indicated to me that the corporation that they decide on for billing has the best to just accept payment or not. The website keeps stating invalid account, it’s not. So I decided to use Monthly bill pay with my bank. Examine was mailed out on 3/14/2016, compensated
I stopped by just one within your new booths here in San Diego, CA to up grade my cellphone because the just one I at the moment use is outdated instead of Operating thoroughly. A person of your Reps explained to me that MetroPCS is using a new procedure which you fellas were not utilizing at the time I ordered my service, Other than you did not make me aware about The brand new program adjust. He instructed me that in order to improve my cellular phone I might’ve had to buy a brand new program and will not hold my very same quantity simply because Metro is now utilizing the sim card during which my mobile phone don't utilize a sim card.